Refund policy

At Little Hip Boutique, we strive to ensure that every gift hamper is a delightful experience for the recipient. Because our hampers are carefully curated and prepared for individual orders, they are generally non-returnable. However, we are committed to your satisfaction and offer the following conditions under which returns or exchanges may be considered:

1. Damaged or Defective Items

If your hamper arrives damaged or with defective items, please contact us within 24 hours of delivery. Provide clear videos and photos while unboxing and of the damage or defect, along with your order number and a brief description of the issue. We will assess the situation and offer a replacement or a full refund for the damaged items.

2. Incorrect Items

If you receive a hamper with incorrect items, please let us know within 24 hours of delivery. We will review the details and, if an error is found, we will arrange for the correct items to be sent to you at no additional charge.

3. Delivery Issues

If there are any issues with delivery, such as a missing shipment or delivery to the wrong address, please contact us as soon as possible. We will work with the delivery service to resolve the issue and ensure you receive your hamper.

4. Change of Mind

As our hampers are custom-made and intended as personalized gifts, we do not accept returns or exchanges for change of mind. We encourage you to review your order carefully before finalizing your purchase.

5. Contact Information

To initiate a return or report an issue, please reach out to our customer service team on 9811330116 Monday- Saturday 10 am-6 pm

We appreciate your understanding and support. Our goal is to provide you with a memorable gifting experience that celebrates the joy of new beginnings!